iCrossing’s “How America Searches: Health and Wellness Report”
In the most bullish forecast yet on the adoption of social media in health, iCrossing has found that 34% of Americans turn to social media for health research.
Several findings are particularly notable and new:
- Consumers going to social media sites tend to be in decision-making mode.
- After the health professional — whether clinician, pharmacist, or nurse — “someone else with the same condition” is important to those consumers seeking advice about particular medications.
- The most compelling reason consumers are using social media in health is to “connect with other consumers to exchange information or get support,” according to 75% of the online health searcher. The next most important reasons to use social media vs. other types of online sites is to find out more about the costs of a procedure or medical equipment (noted by 55%) and to access personal health records (noted by 56%).
(via healthpopuli.com)