The future is already here — it’s just not evenly distributed.
The challenge of leadership is to be strong, but not rude; be kind, but not weak; be bold, but not bully; be thoughtful, but not lazy; be humble, but not timid; be proud, but not arrogant; have humor, but without folly.
"The camera’s dollar worth is hard to estimate, since it is an art piece as much as a functioning object, but the value of the time Ive, Newson, and Leica’s own engineers put into it probably totals well into six figures, and possibly seven. The process of designing and making the camera took more than nine months, and involved 947 different prototype parts and 561 different models before the design was completed. According to Apple, 55 engineers assisted at some part in the process, spending a collective total of 2,149 hours on the project. Final assembly of the actual camera took one engineer 50 hours, the equivalent of more than six workdays, all of which makes Ive’s comment to me that he thought the Leica might bring $6 million seem not so far-fetched."
Paul Goldberger estimating the cost of the Jony Ive and Marc Newson designed Leica M7 for the Product Red auction in Vanity Fair
It’s not often that you read about the operations end of an app company. It’s even more rare when they tell you about how they approach customer support. Dave Wiskus of Q Branch goes over his guidelines for support on Vesper app. It seems to be a hallmark of a well-run operation when the guy at the top (even Jeff Bezos) is reading, replying, and handling customer interaction on a regular basis.
via Brett Simmons
“At every moment, […] we are simultaneously faced with an indefinite number of overlapping and intermingling situations.”
It is our job, as organisms that want to live, to make sense of that chaos. We do it by having the right concepts come to mind. This happens automatically, all the time.
"Look at your conversations. You’ll see over and over again, to your surprise, that this is the process of analogy-making."
Someone says something, which reminds you of something else; you say something, which reminds the other person of something else—that’s a conversation. It couldn’t be more straightforward. But at each step, Hofstadter argues, there’s an analogy, a mental leap so stunningly complex that it’s a computational miracle: somehow your brain is able to strip any remark of the irrelevant surface details and extract its gist, its “skeletal essence,” and retrieve, from your own repertoire of ideas and experiences, the story or remark that best relates.
For our vacation, we spent just under a week in Turkey. While the plan was to stay in Istanbul, we couldn’t resist the chance to visit another city. A question at a tourism office turned into an overnight trip to Cappadocia, complete with an early morning balloon ride.
If there’s one lesson to take from every major change in how people browse the internet over the last five years — the rise of infinite feeds, the gradual retirement of slideshows and pagination, the explosion of very tall, vertically interactive page layouts — it’s that users hate to click and don’t mind scrolling. Taps are expensive, swiping is cheap. Clicking is a choice, like jumping; scrolling is inevitable, like falling.
With each generation, Apple is showing that they’re avoiding what’s trendy and focused on delivering the best hardware and software to match. The camera is one area that clearly demonstrates where Apple pushes the limits of hardware to deliver quality over what looks good on a spec sheet.
Where Nokia is pulling off a 41 megapixel camera in the Lumia 1020, Apple has kept it at 8 megapixel, knowing that more pixels don’t mean quality and no one wants 41 megapixel photos filling up the flash drive. Regardless, the video is impressive when you consider that getting the same video took $5k worth of DSLR tech just a few years ago.
Look, you should wake up worried, terrified every morning. But don’t be worried about our competitors, because they’re never going to send us any money anyway. Let’s be worried about our customers and stay heads-down focused.